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Vuzix STAR 1200XLD AR System User Guide User Manual

Page 39

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39

Customer Service and Technical and Warranty Support are provided only through the region
office and distribution center from which the product originated. Due to importation, duty and
other considerations these services cannot be provided for product purchased in another region.

Note: Technical support and product warranty cannot be provided for product not purchased or

originating from that region. As an example, product purchased from a US online retailer
cannot receive support or warranty service through our United Kingdom Customer Support
services. Support service for U.S. product is provided exclusively by our U.S. Customer
Service facilities.

If you are unsure of the correct region to contact for these services, please refer to the following
list of distribution regions or ask the vendor providing the product:

Japan:

Japan only

United Kingdom:

United Kingdom, Europe, Russia, Middle East, and Africa

United States:

United States, Canada, Central & South America, Asia (other than Japan),
Australia, and New Zealand

Product originating from the United Kingdom, please contact:

Corporate Website:

www.vuzix.com/uksite

Email Customer Support:

[email protected]

Customer Helpline:

0044 844 477 2977

Customer Service Hours:

9 AM to 6 PM GMT Monday to Saturday

Product originating from the United States, please contact:

Corporate Website:

www.vuzix.com

Email Customer Support:

[email protected]

Customer Helpline:

(800) 436-7838

Customer Service Hours:

9 AM to 6 PM EST, weekdays