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Product support, Warranty – Thinklogical Change A TLX Matrix Switch's IP Address User Manual

Page 15

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®

How to Change a TLX Matrix Switch’s IP Address

12

Rev. A - July, 2015

Telephone

Product & Customer Support:

1-203-647-8798

US Commercial & Canada Sales:

1-203-647-8715

US Federal Government Sales:

1-203-647-8716

Toll Free in the Continental US:

1-800-291-3211

International Sales (Europe, Middle East, Africa):

1-203-647-8704

International Sales (Asia Pacific, Central & Latin America):

1-203-647-8734

Please contact our expert sales staff in Milford, CT. We are here Monday through Friday from
8:30am to 5:00pm, Eastern Time Zone. We’ll provide a representative’s direct dial phone
number when you call.

If leaving a voice message, please provide a preferred time to call back so we may reach you at
your convenience.

Our switchboard attendant will direct your call during regular business hours. We have an
automated attendant answering our main telephone switchboard after regular business hours
and holidays. Please leave voice messages for individuals at any time.

Fax

Our company facsimile number is 1-203-783-9949. Please indicate the nature of the fax on your
cover sheet and provide return contact information.

Product Support

Thinklogical’s

®

support personnel are available Monday through Friday from 8:30am to

5:00pm, Eastern Time Zone. If your application requires assistance at some time outside of our
normal business hours, please contact us beforehand and we will do our best to make
arrangements to help you with your Thinklogical

®

products.

Warranty

Thinklogical, LLC

®

warrants this product against defects in materials and workmanship for a

period of one year from the date of delivery. Thinklogical, LLC

®

and its suppliers disclaim any

and all other warranties.

Note: Thinklogical, LLC

®

products carry a one year warranty, with longer term

available at time of purchase on most products. Please refer to your product

invoice for your products Warranty Terms & Conditions.

Defect remedy shall be the repair or replacement of the product, provided that the defective
product is returned to the authorized dealer within a year from the date of delivery.

If you wish to return your device, contact the Thinklogical, LLC

®

authorized dealer where you

purchased the device, or if you purchased directly, call Thinklogical, LLC

®

at 1-800-291-3211

(USA).