Skutch Electronics DL-11 - Manual (Page 2)

recommend that all audio files be generated in a WAV format first, then
converted to MP3 at a 44,100 Hertz sampling rate, at 128KBPS. The files
can always be identified by the ".mp3" extension in the name. To create an
MP3 file you must have a computer software package that has the ability to
convert a WAV file into a MP3 file.
• Replacement USB Flash Drive
Any standard USB Flash Drive can be used with the DL-11. Both type
USB1.1 and USB2.0 drives will work. We recommend a size from 64MB to
1GB. Replacement Flash drives are readily available, even from Wal-Mart.
• Tech Support - 916-786-6186
If you have any problems getting the unit to work properly feel free to
give us a call. Technical Support is available between the hours of 7:30 AM
and 4:30 PM Pacific Time, Monday through Friday, excluding holidays.
• 3 YEAR LIMITED WARRANTY
This SKUTCH PRODUCT is warranted against defects for a period of three (3) years from the
date of the original invoice. The USB Flash Drive is not manufactured by us and is warranted against
defects for a period of one (1) year from the date of original invoice. Within this period, we will repair it
without charge for parts and labor. To obtain warranty service the product must be returned, at the
customer's expense, to SKUTCH Electronics along with a copy of the original invoice. After the unit has
been repaired, SKUTCH will ship the PRODUCT back via UPS GROUND service at our expense. If any
other form of return shipment is requested, the customer will pay for 100% of the shipping cost.
This Warranty does not apply if in the sole opinion of SKUTCH Electronics, the PRODUCT has
been damaged by lightning or any other Acts of God, or by accident, misuse, neglect, or improper
packing, shipping, modification or servicing by other than an authorized SKUTCH Service Center.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OR MERCHANTABILITIES OR FITNESS FOR A PARTICULAR PURPOSE AND IN
NO EVENT SHALL SKUTCH ELECTRONICS BE LIABLE FOR LOSS OF PROFITS OR BENEFITS,
INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF
ANY BREACH OF THIS WARRANTY OR OTHERWISE.
"Telecommunication Products to solve Telecommunication Problems"
DL-11
Digital MP3 Audio Player
for Promotion-On-Hold Applications
V4.00