Seaward Test n Tag Printer - Manual (Page 29)

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5) Replace interface cable if possible
6) Fault persists – contact Seaward
Technical Support.
Tester Printer Error Message
‘Incorrect Printer Type
Connected’ Not a Seaward K3000PC or K3110PC
Printer.
Contact Seaward Technical Support.
Tester Printer Error Message
‘Printer contains Incompatible
Media’ Print Cartridge incorrect type. Not
Seaward Part Number 308A954 or
342A912 (either black / yellow or black
/ white)
1) Insert correct Cartridge Type.
Retry.
2) Fault persists – contact Seaward
Technical Support.
Tester Printer Error Message
‘No Paper in Printer’ 1) Printer ran out of labels. Replace
cartridge.
2) Fault persists – contact Seaward
Technical Support.
Tester Printer Error Message
‘Print Media Jam’ 1) Label jam. Replace cartridge.
2) Fault persists – contact Seaward
Technical Support.
Tester Printer Error Message
‘Generic Printer Error’ Printer faulty.
1) Power Off / On printer. Paper
feed. Cut off label. Re-try.
2) Fault persists – contact Seaward
Technical Support.
Labels are not being printed
correctly 1)Ensure that the cartridge has been
tensioned correctly before being put
in to the printer as described on the
back of the carton and in section 2 of
this Manual.
2) Ensure the cartridge has been put
into the printer correctly and locked
in.
3) Try another cartridge that has
been tensioned correctly.
4) Fault persists – contact Seaward
Technical Support.