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Service diagnosis – Scotsman CU0415 User Manual

Page 23

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Service Manual for Models CU0415, CU0715 and CU0920

August 2013

Page 22

Service Diagnosis

Problem

Possible Cause

Probable Correction

No ice, fan motor not turning

No power to it

Check controller Freeze NO terminal to

COM for proper voltage. If blue freeze light

is on and no voltage, replace controller
Check fan pressure control, if air

temperature is over 70 degrees F, the

pressure control should be closed when in

freeze mode.

Open windings

Check motor for continuity, replace if open

Inlet water valve on all the time

Low voltage to machine, do not operate

with wrong voltage

No ice, everything operating, poor

spray to evaporator

Spray platform leaking

Check seams of spray platform, be sure it is

sealed together.

No ice, everything operating, good

spray to evaporator

Too much water

Check inlet water valve for leaking thru and

overfilling reservoir, replace valve if leaking

No ice, everything operating, water in

reservoir is hotter than supply water

Hot gas valve not shutting off

Check body of hot gas valve, if hot, replace

valve.

No ice, everything operating

Not enough refrigeration

Check suction line temperature. When blue

freeze mode light is on, suction line should

begin to get cold. If not, confirm compressor

is operating.

No ice in bin, evaporator mold forms

ice properly

No heat for harvest, ice does not

release

Hot gas valve does not open. Check water

valve, if it adds water during harvest and

the hot gas valve does not open, replace

the hot gas valve. If both are not opening,

replace the controller.

Very cold water supply

Increase harvest time.

Damaged evaporator

Check plating and replace if needed

No ice, compressor is off

Compressor relay not working

Check current relay for proper operation,

replace if not working

Compressor overload open, will

not reset

Check / replace overload

Compressor windings open

Check compressor windings, replace

compressor if motor is open

Compressor overheated

Check refrigeration system for proper

charge

Makes ice but ice is cloudy or not

completely formed

Spray jets restricted by mineral

scale

Clean ice machine water system

Lack of rinse water due to hot

room temperature

Harvest time affects how much water is

used to rinse the reservoir, if harvest time is

short and mineral scale builds up fast adjust

controller for more harvest time to add more

rinse water.

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