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HP DeskJet 3700 User Manual

Page 85

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To print a diagnostics page

a.

Load letter or A4 unused plain white paper into the input tray.

b.

Open the printer software. For more information, see

Open the HP printer software (Windows)

on page 18

.

c.

In the printer software, click Print & Scan and then click Maintain Your Printer to access the

printer toolbox.

d.

Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page.

e.

Review the blue, magenta, yellow, and black boxes on the diagnostics page.

7.

Clean the cartridges, if the diagnostic page shows steaks or missing portions of the color and black

boxes.

To clean the cartridges

a.

Load letter or A4 unused plain white paper into the input tray.

b.

Open the printer software. For more information, see

Open the HP printer software (Windows)

on page 18

.

c.

In the printer software, click Print & Scan and then click Maintain Your Printer to access the

printer toolbox.

d.

Click Clean cartridges on the Device Services tab. Follow the onscreen instructions.

ENWW

Printing issues

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