NCast PR-HD - Manual (Page 80)

NCast Presentation Recorder Reference Manual
8.2. N ETWORK
8.2.1. IP Address Details
The Network tab reports the IP address and other related parameters currently in use. The MAC address is
frequently needed to register this device on corporate or university networks.
8.3. E
VENT
L
OGS
8.3.1. Event logging
Many events during the operation of the Presentation Recorder are recorded in the Event Logs. These Logs
are part of the Event Notification System discussed in Section 7.9.
8.3.2. Download Logs
Log reporting is an important tool which NCast uses to diagnose any problems, whether they hardware or
software, bugs or operational issues. When reporting a problem, please click on the “Download Logs” button
which will create a .zip file of recently logged activity. Make a note of the time of the incident (if known) and
forward this information to NCast for analysis.
NCast Corporation Revision 2.2
Page 80