Measurement Computing WEB-TC - Manual (Page 26)

WEB-TC User's Guide Ethernet Troubleshooting
26
If your computer is connected to the network, a message similar to the one shown here is returned.
If your computer is not connected to the network, a " Request timed out " error or a " Destination
host unreachable " message is returned. Check with your network administrator.
Verify the network path to the WEB-TC
You can ping the WEB-TC to verify that the network path from the computer to the device is set up correctly.
 Enter ping followed by the IP address of the WEB-TC.
For example, enter ping 192.168.0.10 and press the Return key. If you can successfully communicate
with the WEB-TC, a message similar to the one below is returned.
If a " Request timed out " error or a " Destination host unreachable " message is returned, the
network settings may not be set correctly. Press the RESET button on the WEB-TC to reset the network
configuration settings to factory default values. If DHCP is enabled, an IP address is automatically assigned
to the device. If DHCP is not enabled, assign the device a unique static IP address and re-establish
communication with the WEB-TC. Refer to Connecting the WEB-TC directly to a computer on page 13 for
information on how to assign a static IP address.
If the RESET button does not restore the network settings, the microcontroller on the WEB-TC may not be
working. Contact MCC technical support. Refer to Getting help on page 27 for contact information.
Contact your network administrator regarding network settings
Changes to network configuration should only be performed by your network administrator or computer
professional.