Scope of manual, Nomenclature, Ordering replacement parts – GAI-Tronics CommandPLUS Series Desktop Console Installation and Service Manual User Manual
Page 6: Service and repair
Foreword
CommandPLUS Series Desktop Console Installation and Service Manual
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Scope of Manual
This manual offers descriptive data and service information for the Command PLUS Series Desktop
Console. Service diagrams and printed circuit board details are a part of this service manual.
The Command PLUS Series Desktop Console Operator’s Manual, 43004-016, is another publication
related to the operation of the CommandPLUS Series Console. Both manuals are available on our
website at www.gai-tronics.com.
Programming instructions are included with the GAI-Tronics CARD Suite Software. The software must
be registered with GAI-Tronics in order to receive future updates.
Nomenclature
The model number, located on the nameplate on the bottom, specifically identifies GAI-Tronics
equipment. The console version is displayed on the screen. Options, program software version, and
firmware versions are also displayed. If additional options are ordered, the option will be identified on
the circuit board.
Ordering Replacement Parts
When ordering replacement parts or requesting equipment information, please include the complete
identification number. This applies to all components, kits, and chassis. If the component part number is
not known, the order should include the number of the chassis or kit of which it is a part and sufficient
description of the desired component to identify it. Order parts from:
Customer Service
GAI-Tronics Corporation
400 E. Wyomissing Ave.
Mohnton, PA 19540
US: 800-492-1212
Outside US:
610-777-1374
Service and Repair
Inoperative or malfunctioning equipment should be returned to the factory for repair. Please call
1-800-492-1212 to obtain a Return Authorization number, published repair prices, and shipping
instructions. A Return Authorization number can also be obtained by visiting our website at
www.gai-tronics.com.
N
OTE
: A purchase order or credit card number is required prior to processing non-warranty repairs.