Troubleshooting – GAI-Tronics 393-800A RED ALERT Hands-free WiFi Telephones User Manual
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Troubleshooting
Table 6. Troubleshooting Chart
Problem Possible
Solution
Low volume
If the volume is low, increase the volume level in the telephone’s
programming configuration.
High volume
If the volume is high, decrease the volume level in the telephone’s
programming configuration.
Front panel push buttons
are not operational
Verify the push buttons are properly configured.
Verify power is applied to the unit.
Inputs not operational
Check the input connections.
Verify the inputs are properly configured.
Outputs not operational
Check the output connections.
Verify the outputs are properly configured.
Cannot make or receive
calls
Verify that power is applied to the unit.
Verify the WLAN parameters have been configured properly.
Verify the telephone has been set up on the network.
No power indication
Check the power connections.