FSR DV-WPHXT-1C-WHT User Manual
Page 16

16
Troubleshooting
 
The DV-WPHXT-1ctx Cat Transmitter is designed for years of trouble free service. 
Please reference the troubleshooting chart below if experiencing issues with the 
device. 
 
Problem Solution
No picture (or 
signal) 
 
1. Ensure the status LED is illuminated. 
 
2. Check DV-WPHXT-1ctx Transmitter is properly 
connected with sources.
 
3. Check that Cat cable connecter is properly 
terminated TIA/EIA-568B (See table).
 
4. Set EDID correctly for VGA or DVI / HDMI 
(Refer to “Video Connection”)
 
5. Power cycle source device after connecting the 
Cat cable.
Poor picture or 
noise 
1. Restart the source device or DV-MFSW-94 if
used.
 
2. Unplug the DC power adapter, disconnect DVI / 
HDMI or VGA cable, reconnect the cables and 
replug the power adapter. 
 
3. Check proper grounding of devices. 
 
4. Confirm that the selected EDID is the same as 
the displays’ native resolution.
 (Refer to Video Connection and Operation 
 
No Sound
1. Make sure that the proper source is selected.
2. Set the DVI / HDMI source via RS232 command 
 (Refer to RS-232 Command section) 
 
 
 
 
