Fluke Biomedical IDA-4 Plus - Manual (Page 12)

IDA-4 Plus
Operators Manual
x
Warranty
Warranty and Product Support
Fluke Biomedical warrants this instrument against defects in materials and
workmanship for one full year from the date of original purchase. During the warranty
period, we will repair or, at our option, replace at no charge a product that proves to
be defective, provided you return the product, shipping prepaid, to Fluke Biomedical.
This warranty does not apply if the product has been damaged by accident or misuse
or as the result of service or modification by other than Fluke Biomedical. IN NO
EVENT SHALL FLUKE BIOMEDICAL BE LIABLE FOR CONSEQUENTIAL
DAMAGES.
Only serialized products and their accessory items (those products and items bearing
a distinct serial number tag) are covered under this one–year warranty. PHYSICAL
DAMAGE CAUSED BY MISUSE OR PHYSICAL ABUSE IS NOT COVERED
UNDER THE WARRANTY. Items such as cables and nonserialized modules are
not covered under this warranty.
Recalibration of instruments is not covered under the warranty.
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state, province to province, or country to country. This
warranty is limited to repairing the instrument to Fluke Biomedical’s specifications.
Warranty Disclaimer
Should you elect to have your instrument serviced and/or calibrated by someone other
than Fluke Biomedical, please be advised that the original warranty covering your
product becomes void when the tamper-resistant Quality Seal is removed or broken
without proper factory authorization. We strongly recommend, therefore, that you
send your instrument to Fluke Biomedical for factory service and calibration,
especially during the original warranty period.
In all cases, breaking the tamper-resistant Quality Seal should be avoided at all cost,
as this seal is the key to your original instrument warranty. In the event that the seal
must be broken to gain internal access to the instrument, you must first contact Fluke
Biomedical’s Technical Assistance Department at 775-883-3400. You will be
required to provide the serial number for your instrument as well as a valid reason for
breaking the Quality Seal. You should break this seal only after you have received
factory authorization. Do not break the Quality Seal before you have contacted us.
Following these steps will help ensure that you will retain the original warranty on
your instrument without interruption.