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3 display troubleshooting table, Display troubleshooting table – Daktronics CR-2004 Multi-Section Cricket Scoreboard User Manual

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34

TNMC Troubleshooting & Maintenance

6.3 Display Troubleshooting Table

The table below lists potential problems with the display and indicates possible causes and
corrective actions. This list does not include every symptom that may be encountered, but it
does present several of the most common situations that may occur.

Many of the solutions offered below provide references to other sections within this manual
with further detail on how to fix the problem.

If a problem occurs that is not listed or that cannot be resolved using the solutions in the
following table, contact Daktronics using the information provided in Section 5.10.

Symptom/Condition

Possible Remedy

One or more LEDs on a single
module fails to light

Check/replace the ribbon cables on the module.

Replace the module. See Section 6.7.

One or more LEDs on a single
module fails to turn off

Check/replace the ribbon cables on module.

Replace the module. See Section 6.7.

A section of the display not
working; section extends all the
way to the right side of the display

Check/replace the ribbon cables running to the first module
that is not working.

Replace the first module/driver on the left side of the first
module that is not working. See Section 6.7.

Replace the second module that is not working.
See Section 6.7.

Replace the power supply assembly on the first module that
is not working. See Section 6.8.

One row of modules does not work
or is garbled

Replace the first module. See Section 6.7.

Replace the display driver. See Section 6.6.

A group of modules that share the
same power supply assembly fails
to work

Replace the power supply assembly. See Section 6.8.

Entire display fails to work

Check for proper line voltage into the power termination
panel.

Check/replace the ribbon cable from the display driver to the
modules.

Check the voltage settings on the power supplies.

Check/replace the signal cable to the driver.

Repair/replace the driver. See Section 6.6.