5 - warranty – Code CR1200 User Manual
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7.5 - Warranty
Code Corporation’s Code Reader 1200 carries a three-year limited warranty as described herein.
Customers may purchase an extension to this warranty. Contact a Code representative for more information.
Limited Warranty
Code manufactures its hardware products in accordance with industry-standard practices. Code warrants its
products will be free from defects in materials and workmanship, provided that the products are used under normal
operating condition intended by the Manufacturer. This warranty is provided to the original owner only and is not
transferable to any third party. This warranty is subject to any and all accompanying disclaimers, limitations and
other terms of this section. Non-serialized items, such as but not limited to cables, stands will carry a 90-day
limited warranty.
Exclusions
No warranty herein contained or set out shall apply to any product (i) which has been repaired, altered or tampered
with unless done or approved by Code, (ii) which has not been maintained in accordance with any operating or
handling instructions supplied by Code, (iii) which has been subjected to unusual physical or electrical stress,
immersion in fluids, puncture, crushing, misuse, abuse, power shortage, improper power supply such as incorrect
voltage or wrong polarity, negligence or accident, or (iv) which has been used other than in accordance with the
product operating and handling instructions. Preventive maintenance is the responsibility of the customer and is not
covered under this warranty.
Warranty Coverage and Procedure
During the warranty period, Code will repair or replace defective products returned to Code’s service center in the
US. For worldwide warranty service call Code Warranty Support at 1-801-495-2200.
If warranty service is required, Code will issue a Return Material Authorization Number. Products must be shipped in
the original or comparable packaging, with shipping and insurance charges prepaid. Code will pay for shipping and
insurance of repaired or replacement products worldwide. Code will use new or refurbished parts at its discretion
and will own all parts removed from repaired products. Customer will pay for any pre-shipped replacement product
in case it does not return the replaced product to Code within 7 days of receipt of the replacement product. The
process for return and customer’s charges will be in accordance with Code’s Exchange Policy in effect at the time of
the exchange.
Customer accepts full responsibility for its software and data including the appropriate backup thereof. Repair or
replacement of a product during warranty will not extend the original warranty term. Code’s Customer Service
organization offers an array of service plans, such as on-site, depot, or phone support, that can be implemented
to meet customer’s special operational requirements and are available at a substantial discount during warranty
period.
General
EXCEPT FOR THE WARRANTIES STATED ABOVE, CODE DISCLAIMS ALL WARRANTIES, EXPRESS
OR IMPLIED, ON PRODUCTS FURNISHED HEREUNDER, INCLUDING WITHOUT LIMITATION IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-
INFRINGEMENT. The stated express warranties are in lieu of all obligations or liabilities on part of Code for
damages, including without limitation, special, indirect, or consequential damages arising out of or in connection
with the use or performance of the product. Seller’s liability for damages to buyer or others (regardless of the form
of action, whether by contract, warranty, tort, malpractice, and/or otherwise) resulting from the use of any product,
shall in no way exceed the purchase price of said product. In no event shall Code be liable for any consequential,
special, indirect, incidental or punitive damages, or for any loss of profits, revenue or data, even if Code has been
advised of the possibility thereof.