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5 - warranty – Code CR1200 User Manual

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C003525_06_CR1200_User_Manual

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7.5 - Warranty

Code Corporation’s Code Reader 1200 carries a three-year limited warranty as described herein.

Customers may purchase an extension to this warranty. Contact a Code representative for more information.

Limited Warranty

Code manufactures its hardware products in accordance with industry-standard practices. Code warrants its

products will be free from defects in materials and workmanship, provided that the products are used under normal

operating condition intended by the Manufacturer. This warranty is provided to the original owner only and is not

transferable to any third party. This warranty is subject to any and all accompanying disclaimers, limitations and

other terms of this section. Non-serialized items, such as but not limited to cables, stands will carry a 90-day

limited warranty.

Exclusions

No warranty herein contained or set out shall apply to any product (i) which has been repaired, altered or tampered

with unless done or approved by Code, (ii) which has not been maintained in accordance with any operating or

handling instructions supplied by Code, (iii) which has been subjected to unusual physical or electrical stress,

immersion in fluids, puncture, crushing, misuse, abuse, power shortage, improper power supply such as incorrect

voltage or wrong polarity, negligence or accident, or (iv) which has been used other than in accordance with the

product operating and handling instructions. Preventive maintenance is the responsibility of the customer and is not

covered under this warranty.

Warranty Coverage and Procedure

During the warranty period, Code will repair or replace defective products returned to Code’s service center in the

US. For worldwide warranty service call Code Warranty Support at 1-801-495-2200.

If warranty service is required, Code will issue a Return Material Authorization Number. Products must be shipped in

the original or comparable packaging, with shipping and insurance charges prepaid. Code will pay for shipping and

insurance of repaired or replacement products worldwide. Code will use new or refurbished parts at its discretion

and will own all parts removed from repaired products. Customer will pay for any pre-shipped replacement product

in case it does not return the replaced product to Code within 7 days of receipt of the replacement product. The

process for return and customer’s charges will be in accordance with Code’s Exchange Policy in effect at the time of

the exchange.

Customer accepts full responsibility for its software and data including the appropriate backup thereof. Repair or

replacement of a product during warranty will not extend the original warranty term. Code’s Customer Service

organization offers an array of service plans, such as on-site, depot, or phone support, that can be implemented

to meet customer’s special operational requirements and are available at a substantial discount during warranty

period.

General

EXCEPT FOR THE WARRANTIES STATED ABOVE, CODE DISCLAIMS ALL WARRANTIES, EXPRESS

OR IMPLIED, ON PRODUCTS FURNISHED HEREUNDER, INCLUDING WITHOUT LIMITATION IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-

INFRINGEMENT. The stated express warranties are in lieu of all obligations or liabilities on part of Code for

damages, including without limitation, special, indirect, or consequential damages arising out of or in connection

with the use or performance of the product. Seller’s liability for damages to buyer or others (regardless of the form

of action, whether by contract, warranty, tort, malpractice, and/or otherwise) resulting from the use of any product,

shall in no way exceed the purchase price of said product. In no event shall Code be liable for any consequential,

special, indirect, incidental or punitive damages, or for any loss of profits, revenue or data, even if Code has been

advised of the possibility thereof.