Avery Dennison Monarch 9906 Quick Reference - Manual (Page 10)

10-EN
T r o u b l e s h o o t i n g
This section lists common problems and their solutions.
Problem Action
Error message
appears during
startup Turn off the printer, wait fifteen seconds
and then turn on the printer. Call
Customer Service if the error message
reappears.
Does not print. Check supply and ribbon, send a
corrected format and batch packet.
Does not feed. Adjust the printhead pressure dials.
Partially printed data. Clean the printhead, send a corrected
format packet.
Light/Heavy printing,
printing shadows or
voids. Clean the printhead, change supply,
adjust the print contrast, check the
printhead pressure dials, check the
ribbon.
Serial bar codes do
not scan. Leave printhead unlatched when not in
use, use a print speed of 2.5 ips, adjust
the print contrast.
Liner is wrapped
around platen or peel
roller. Carefully remove the liner. Make sure
the liner tears at the saw-toothed tear
edge when using backfeed and peel
mode.
Printer does not read
or program the RFID
tag. See your System Administrator