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ARRIS SBG6400 User Guide User Manual

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Contents

SURFboard® SBG6400 Wireless Cable Modem Gateway • User Guide

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365-095-26377-x.1 This document is uncontrolled pending incorporation in an ARRIS CMS

Contents

Safety and Regulatory Information ..................................................................................................................... i

Contents ............................................................................................................................................................... v

Tables ................................................................................................................................................................................................................... vi

Figures ................................................................................................................................................................................................................. vi

Getting Started .................................................................................................................................................... 1

In The Box ............................................................................................................................................................................................................ 1

Additional Items You May Need (Not Included)................................................................................................................................... 2

System Requirements ..................................................................................................................................................................................... 2

Contact Information ........................................................................................................................................................................................ 2

Product Overview ................................................................................................................................................ 3

Front Panel .......................................................................................................................................................................................................... 3

Wi-Fi Protected Setup™ (WPS) ............................................................................................................................................................ 4

Rear Panel ............................................................................................................................................................................................................ 5

Gateway Label ................................................................................................................................................................................................... 6

Installing the Gateway ........................................................................................................................................ 7

Connect the SBG6400 to Your Computer ............................................................................................................................................... 7

Establish an Internet Connection ............................................................................................................................................................... 8

Setting Up a Wireless Network Connection ....................................................................................................... 9

Launch the SBG6400 Quick Start Wizard ................................................................................................................................................ 9

Set Up a Wireless Network Using Your Computer ............................................................................................................................. 14

Quick Connect Using the Windows Taskbar ............................................................................................................................... 14

Connect Using the Windows Control Panel ................................................................................................................................ 16

Use the SBG6400 WPS Pairing Button .................................................................................................................................................... 18

Test Your Wireless Network Connection ............................................................................................................................................... 18

Managing Your Gateway and Connected Networks ....................................................................................... 19

Start the Gateway Web Manager ............................................................................................................................................................. 19

Gateway Web Manager Menu Options ......................................................................................................................................... 20

Get Help ............................................................................................................................................................................................................. 22

Overview Help ........................................................................................................................................................................................ 22

Help Links ................................................................................................................................................................................................. 23

Field Level Help ...................................................................................................................................................................................... 23

View the Gateway Product Information ................................................................................................................................................ 24

View the Gateway Status ............................................................................................................................................................................. 24

Back Up Your Gateway Configuration .................................................................................................................................................... 25

Restore Your Gateway Settings ................................................................................................................................................................ 26

Reset Your Gateway Settings ..................................................................................................................................................................... 27

Exit the SBG6400 Web Manager ............................................................................................................................................................... 28