TabletKiosk eo a7330 Ultra-Mobile User Manual
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Chapter 06: Troubleshooting
Contacting Your Dealer
If you still have a problem, the next step is to contact the dealer
where you purchased your eo a7330.
Your dealer can determine if the problem will require that the
computer be taken to a service center for repair. Before you call
your dealer, please have the following information available:
1. Which model do you have?
2. What is the serial number?
3. How is your computer configured? What peripheral devices
are you using?
4. What messages, if any, appear on the screen?
5. What software were you running at the time of the problem?
6. What have you done already to try to solve the problem?
If you have overlooked a step, your dealer may be able to
solve the problem over the phone.