TabletKiosk eo a7330 Ultra-Mobile - Manual (Page 77)

62 Chapter 06: Troubleshooting
Power Problems/Solutions
Problem Possible Cause Solution
The computer is
connected to an
external power
source but does not
turn on even though
the battery pack is
connected. The battery pack may
be defective. Replace the battery pack. Use only bat-
teries recommended for use with the eo
a7330 Ultra-Mobile PC.
The Power/Standby
light is off and the
system turns off
when it is left unat-
tended. The system has gone
into Hibernation
mode. Slide the Power toggle switch to the
right and hold for a second to resume.
The system will not
turn on after it turns
off when left unat-
tended. The system has gone
into Hibernation
mode because it is in
a critical low-battery
condition. Connect the eo a7330 to an external
power source.
USB Problems/Solutions
Problem Possible Cause Solution
An external device
does not work when
it is connected to one
of the USB ports. The external device is
not receiving power. Make sure that the external device is
plugged into an electrical outlet.
The external device is
defective. Try connecting the external device to
another computer to determine if it
operates properly.
Windows is not rec-
ognizing the device
properly. Disconnect the device, power it off, re-
connect the device and then turn it on.
Disconnect the device, power it off,
power it back on and then plug it back
into the computer.
Try the above two solutions, but plug
the device back in to the other USB
port.
Disconnect the device and power it off.
Shut off the eo a7330 normally. Power
on the device and plug it in. Power on
the eo a7330.