TabletKiosk eo a7330 Ultra-Mobile - Manual (Page 78)

Chapter 06: Troubleshooting 63
Touch Screen Display Problems/Solutions
Problem Possible Cause Solution
The screen is blank. The system has gone
into Standby or
Hibernation mode. Slide the Power toggle switch to the
right and hold for a second or two to
resume.
The mouse pointer
will not follow the
stylus pen properly. The Digitizer requires
calibrating. Run the calibration routine in the Pen
Tablet Properties Control Panel (see the
sectionDigitizer Set-up and Calibration
in the chapter Using Your eo a7330 with
Windows XP)
The mouse pointer is
not at the correction
position when your
finger touches the
screen. The touch screen
requires calibrating. Run the calibration routine in the Touch
Settings Control Panel (see the section
Touch Screen Set-up and Calibration in
the chapter Using Your eo a7330 with
Windows XP)
The mouse pointer
will not follow the
stylus pen properly
even after being cali-
brated. Touch screen /
Digitizer controller
drivers are corrupted. This can happen over time. Check the
TabletKiosk website to make sure you
have the newest available drivers, then
uninstall the current drivers and install
the new drivers.
The screen does
not rotate when the
screen rotation but-
ton is pressed. The VGA display
driver is not set for
rotation support. Use the Intel Media Accelerator Driver
control panel to enable the screen rota-
tion option in the “Display Settings” tab.
The VGA display driv-
ers are corrupted. This can happen over time. Check the
TabletKiosk website to make sure you
have the newest available drivers, then
uninstall the current drivers and install
the new drivers.
The rotate screen
button has been
mapped to a dif-
ferent function by
a user. Open the Launch Button applet in the
System Tray and check that the rotation
button is mapped correctly to the
rotation function. See the Using Your eo
a7330 with Windows XP for more infor-
mation on the Launch Button applet.