TabletKiosk Sahara NetSlate a230T - Manual (Page 85)

70 Chapter Name 07: Troubleshooting
Upgrade Problems/Solutions
Problem Possible Cause Solution
After upgrading the
computer’s RAM, the
system does not boot
up properly The RAM module is
not seated properly. Following the instructions in the section
entitled Upgrading Your Memory, try re-
moving and reseating the RAM module.
The RAM module is
the wrong specifica-
tion. If reseating the module from the above
step does not solve the problem, the
RAM module could be the wrong type.
Contact your dealer for assistance.
The RAM module is
defective. If reseating the module from the above
step does not solve the problem, the
RAM module could be defective. Con-
tact your dealer for assistance.
After upgrading the
computer’s RAM the
system begins to
crash, seemingly at
random intervals. The RAM module is
not seated properly. Following the instructions in the section
entitled Upgrading Your Memory, try re-
moving and reseating the RAM module.
The RAM module is
the wrong specifica-
tion. The RAM module could be the wrong
type. Contact your dealer for assistance.
The RAM module is
defective. The RAM module could be defective.
Contact your dealer for assistance.
After replacing the
HDD the system can-
not boot into your
Operating System. The drive is not
formatted. Restart the system with an external
CD/DVD drive attached and insert the
System Installation or Restore Disc that
came with your computer into the drive.
The drive is not con-
nected properly. Following the instructions in the section
entitled Upgrading the Hard Disk Drive
(HDD), try reseating the HDD in the bay.