TabletKiosk Sahara NetSlate a230T - Manual (Page 82)

Chapter Name 07: Troubleshooting 67
Internet Problems/Solutions
Problem Possible Cause Solution
Unable to connect to
the Internet. Account for Internet
Service Provider
(ISP) is not properly
configured. Contact your ISP for assistance.
No valid network
connection detected. Check the network status icon in the
System Tray to make sure you are con-
nected to a valid network. If not, rerun
the Network Set-Up Wizard or contact
your Network Administrator.
Wireless transmitter
is turned off. Check the wireless power toggle on
the top of the Tablet to make sure it is
switched on.
Wireless security set-
tings are not correct. Make sure that the wireless security set-
tings of your tablet match the settings
of the wireless access point you are
trying to connect to, and that the access
Password (WPA), PIN (Protected Set-up),
or Key (WEP) is correct.
SIM card not inserted
(3G mode only) Make sure that the SIM card provided
by your wireless ISP is correctly installed
in the tablet’s SIM port located in the
Wireless Compartment (see the section
Back View in the chapter Touring Your
Sahara NetSlate for its location).
Wireless networking
mode not correct.
(only when optional
3G Data Module is
installed) Check the wireless power toggle on
the top of the Tablet to make sure it is
in the proper mode (blue = WiFi only,
orange=3G only, both or purple=both
active). Use the wireless mode button to
place the tablet into the proper mode
(see see the section Front View in the
chapter Touring Your Sahara NetSlate
for its location).