Datacard Group CP60 - Manual (Page 94)

Page 89
MS-01424 Mag Stripe Error
Unable to read any data from the card.
Possible Cause 1: The cards in the input hopper do not have a magnetic
stripe.
Solution 1: Load magnetic stripe cards in the input hopper.
Possible Cause 2: The magnetic stripe cards in the input hopper are not
oriented correctly.
Solution 2: Load magnetic stripe cards correctly in the input hopper.
Possible Cause 3: The magnetic stripe on the card is High Coercivity
material and the printer is set to Low Coercivity.
Solution 3: To use the cards you have, set the printer to use High Coercivity
(using Printer Diagnostics). To encode with Low Coercivity, obtain Low
Coercivity cards. Make sure the cards work with your magnetic stripe reader.
Tips for success:
• If the magnetic stripe card does not have stripe material to match the
tracks sent, this message can appear. For example, this message
appears if you use a two-track card and send three tracks of magnetic
stripe data.
Magnetic stripe
Smart Card chip