Datacard Group CP60 - Manual (Page 82)

Page 77
SY-01325 Data Error
The options, ribbon, or supply materials installed do
not match settings or card data.
Possible Cause 1: The printer has an unidentified ribbon installed and a
full-color card was sent to the printer.
Solution 1: The printer can print only one color if it cannot identify the
ribbon. To print full-color cards, install a Datacard ® CP60 full-color print
ribbon.
Possible Cause 2: A different type of print ribbon (such as from YMCKT to
KT) was installed when the "PR-01726" message was displayed.
Solution 2a: To print all cards in progress, install a ribbon that is the same
type as the previous ribbon.
Solution 2b: To use the newly installed ribbon, cancel the current card and
all cards in progress. Send the cards to print again. The printer driver will
prepare the card data for the new ribbon type.
Possible Cause 3: You have made a choice, especially in Printer
Diagnostics, that the printer does not support.
Solution 3: Use Printer Diagnostics only with the guidance of your service
provider.