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Touch pad or mouse problems, Video and display problems, If the display is blank – Dell 1000 User Manual

Page 58

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58

Solving Problems

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.dell.com | support.dell.com

Touch Pad or Mouse Problems

Video and Display Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

If the display is blank

NOTE:

If you are using a program that requires a higher resolution than your computer supports, it is

recommended that you attach an external monitor to your computer.

A

DJUST

THE

W

INDOWS

VOLUME

CONTROL

Click or double-click the speaker icon in the lower-right

corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

C

HECK

THE

TOUCH

PAD

SETTINGS

1

Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2

Click Mouse.

3

Try adjusting the settings.

C

HECK

THE

MOUSE

CABLE

Shut down the computer. Disconnect the mouse cable, check it for

damage, and firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.

T

O

VERIFY

THAT

THE

PROBLEM

IS

WITH

THE

MOUSE

,

CHECK

THE

TOUCH

PAD

1

Shut down the computer.

2

Disconnect the mouse.

3

Turn on the computer.

4

At the Windows

desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

R

EINSTALL

THE

TOUCH

PAD

DRIVER

See "Reinstalling Drivers and Utilities" on page 61.

C

HECK

THE

BATTERY

If you are using a battery to power your computer, the battery charge may be

depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.