beautypg.com

No sound from headphones – Dell 1000 User Manual

Page 57

background image

Solving Problems

57

No sound from headphones

E

NSURE

THAT

THE

SUBWOOFER

AND

THE

SPEAKERS

ARE

TURNED

ON

See the setup diagram

supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to
eliminate distortion.

A

DJUST

THE

W

INDOWS

VOLUME

CONTROL

Click or double-click the speaker icon in the lower-right

corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

D

ISCONNECT

HEADPHONES

FROM

THE

HEADPHONE

CONNECTOR

Sound from the speakers is

automatically disabled when headphones are connected to the computer’s headphone connector.

V

ERIFY

SPEAKER

CABLING

Refer to the setup diagram supplied with the speakers.

T

EST

THE

ELECTRICAL

OUTLET

Ensure that the electrical outlet is working by testing it with another

device, such as a lamp.

E

NABLE

DIGITAL

MODE

Your speakers do not work if the CD drive is operating in analog mode.

1

Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices.

2

Click Sounds and Audio Devices.

3

Click the Hardware tab.

4

Double-click the name of your CD drive.

5

Click the Properties tab.

6

Check the Enable digital CD audio for this CD-ROM device box.

E

LIMINATE

POSSIBLE

INTERFERENCE

Turn off nearby fans, fluorescent lights, or halogen lamps to

check for interference.

R

EINSTALL

THE

AUDIO

DRIVER

See "Reinstalling Drivers and Utilities" on page 61.

R

UN

THE

D

ELL

D

IAGNOSTICS

For instructions, see page 43.

C

HECK

THE

HEADPHONE

CABLE

CONNECTION

Ensure that the headphone cable is securely inserted

into the headphone connector.