Drive problems, Cd and dvd drive problems – Dell 1000 User Manual
Page 45
Solving Problems
45
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CD and DVD drive problems
NOTE:
High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a
defect in the drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all
DVD drives.
E
NSURE
THAT
M
ICROSOFT®
W
INDOWS®
RECOGNIZES
THE
DRIVE
—
Click the Start button and
click My Computer. If the floppy, CD, or DVD drive is not listed, perform a full scan with your antivirus
software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive.
T
EST
THE
DRIVE
—
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
• Insert a bootable floppy disk and restart the computer.
C
LEAN
THE
DRIVE
OR
DISK
—
See "Cleaning Your Computer" in the
Dell Inspiron Help file
for instructions. To access the help file, see page 9.
E
NSURE
THAT
THE
C D
IS
SNAPPED
ONTO
THE
SPINDLE
C
HECK
THE
CABLE
CONNECTIONS
C
HECK
FOR
HARDWARE
INCOMPATIBILITIES
—
R
UN
THE
D
ELL
D
IAGNOSTICS
—