Dell 1000 - Manual (Page 49)

Solving Problems
49
Keyboard Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTE:
Use the integrated keyboard when working in MS-DOS
®
mode or when running the
Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated
keyboard remains fully functional.
External Keyboard Problems
NOTE:
When you attach an external keyboard, the integrated keyboard remains fully functional.
A REQUIRED . D L L FILE WAS NOT FOUND — The program that you are trying to open is missing an
essential file. Remove and then reinstall the program.
1 Click the Start button and click Control Panel.
2 Click Add or Remove Programs.
3 Select the program you want to remove.
4 Click Remove or Change/Remove and follow the prompts on the screen.
5 See the program documentation for installation instructions.
< DRIVE LETTER > : \ IS NOT ACCESSIBLE . T HE DEVICE IS NOT READY — Insert a disk into the drive
and try again.
C HECK THE KEYBOARD CABLE — Shut down the computer. Disconnect the keyboard cable and check
it for damage, and firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to
the computer.
C HECK THE EXTERNAL KEYBOARD —
1 Shut down the computer, wait 1 minute, and turn it on again.
2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.
3 From the Windows desktop, click the Start button, point to Programs, point to Accessories, and
click Notepad.
4 Type some characters on the external keyboard and verify that they appear on the display.
If you cannot verify these steps, you may have a defective external keyboard.