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Kipp&Zonen SOLYS 2 Sun Tracker User Manual

Page 55

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8

SOLVING PROBLEMS

The SOLYS 2 is designed for long periods of operation with no operator maintenance. However, if a problem
occurs that cannot be corrected by using the standard operating information supplied in the preceding
sections of this manual, use the information in this chapter to identify and solve the problem.

If the problem cannot be corrected after reviewing the information in the following section, contact Kipp &
Zonen. When contacting Kipp & Zonen with technical assistance questions, ensure you have the following
information available to aid the technician in solving your problem:

The serial number of the SOLYS 2. This information is listed on the serial number label,
located on the bottom of the unit.

Mounted options

Problem description

Log files (see chapter 6)


If you cannot solve the problem by the tips on the next pages, email or fax the problem description to your
nearest Kipp & Zonen facility, as listed on our website.



Kipp & Zonen B.V.

Tel:

+31-15-2755210

P.O. Box 507,

Fax:

+31-15-262 0351

2600 AM Delft,

E-mail:

[email protected]

The Netherlands

Website:

http://www.kippzonen.com



8.1

PROBLEM CHECK-LIST


Check the items in the following list. If these do not help, see the following section on troubleshooting.

Check that:
-

Power is supplied to the unit. Power / Temperature LED should be on and green.

In case the power LED is red and running on AC power, it can take up to 30 minutes before the SOLYS 2
interior is above – 20ºC
-

In case power LED is red and running on DC power, the SOLYS will only start when environmental
temperature gets above -20ºC.

-

GPS reception is possible; the GPS antenna should not be obstructed by instruments or near by objects.
(status LED should be green)


The SOLYS 2 does not follow the sun properly, what can be wrong?
Sun sensor connected but not adjusted?
Check bubble level if the bubble is still in the ring.
-

Is alignment target (from Pyrheliometer or mounting clamps) correctly pointing at the sun?