Kipp&Zonen SOLYS 2 Sun Tracker - Manual (Page 49)

6. The SOLYS 2 communication screen will look like this:
7. In case of problems with the SOLYS 2 please download the following four LOG files and send them to Kipp &
Zonen.
From the SOLYS2 User Interface:
a. Select Logging, and then select Log Files Archive. Save the file to the PC.
b. Select Miscellaneous, and then select Info Collection. Save the file to the PC.
c. Select Miscellaneous, and then select Configuration Archive. Save the file to the PC.
d. Select Logging, and then select Sun Log (*.csv.gz.new) Save the file to the PC.
8. Send the saved files to the support department of Kipp & Zonen at [email protected] for further
investigation.