Contacting the technical support group, Iqs-9100-xx-xx-x-xx-xx – EXFO IQS-9100 Optical Switch for IQS-500/600 User Manual
Page 65
Troubleshooting
Optical Switch
59
Contacting the Technical Support Group
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).
For detailed information about technical support, visit the EXFO Web site at
To accelerate the process, please have information such as the name and
the serial number (see the product identification label—an example is
shown below), as well as a description of your problem, close at hand.
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224
Ver.
Mfg.
date
P/N
S/N
Made in Canada
QST442B
465 Godin Avenue
Vanier (Quebec) G1M 3G7 CANADA
****************
A
January 2020
542392-3D
IQS-9100-XX-XX-X-XX-XX
Switch configuration
Channel configuration
Fiber code
Connector code
Low PDL code
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