Contacting the technical support group – EXFO IQS-2100 Light Source for IQS-500/600 User Manual
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Troubleshooting
Light Source
45
Contacting the Technical Support Group
Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).
For detailed information about technical support, visit the EXFO Web site at
To accelerate the process, please have information such as the name and
the serial number (see the product identification label—an example is
shown below), as well as a description of your problem, close at hand.
You may also be requested to provide software and module version
numbers. This information, as well as technical support contact
information, can be found in the About function tab.
Technical Support Group
400 Godin Avenue
Quebec (Quebec) G1M 2K2
CANADA
1 866 683-0155 (USA and Canada)
Tel.: 1 418 683-5498
Fax: 1 418 683-9224
Ver.
Mfg.
date
P/N
S/N
Made in Canada
QST442B
465 Godin Avenue
Vanier (Quebec) G1M 3G7 CANADA
****************
A
January 2020
542392-3D
Connector code or Universal interface
IQS light source code
IQS-21XXXXX-XX