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9 troubleshooting, Solving common problems, 9troubleshooting – EXFO FTB-5500B PMD Analyzer User Manual

Page 97

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Polarization Mode Dispersion Analyzer

89

9

Troubleshooting

Solving Common Problems

Before calling EXFO’s technical support, you may want to consider the
following solutions to problems that could occur.

Message

Possible cause

Solution

Detected signal is out of

user selected band.

No signal detected in the

selected band. However,

another signal has been

detected outside the

specified band. The

application will try to take a

measurement using the

specified band.

³

Ensure the source is on.

³

Ensure the source

wavelength matches the

selected band for the

Polarization Mode

Dispersion Analyzer.

Strong signal detected out of

the selected band.

Measurement may be

erroneous.

Signal detected in the

selected band. However,

another strong signal has

been detected elsewhere

on the whole measurement

band. Measurement

accuracy can be affected.

Turn off the sources emitting

at wavelengths that do not

match the selected band for

the Polarization Mode

Dispersion Analyzer.

Narrowband optical source

detected. Measurement

may be erroneous.

The source being used has a

very narrow bandwidth that

prevents an accurate PMD

measurement.

³

Use a LED or SLED

source.

³

Ensure no narrow

source is used for the

selected band.

The frequency range of

signal is out of measuring

range. The acquisition

operation was canceled.

The frequency range of

signal is out of measuring

range (160 THz to 250 THz).

³

Use a source with a

wavelength matching

the Polarization Mode

Dispersion Analyzer

bands.

³

Ensure that the source

power is sufficient.