Dream Property DM800 HD se - Manual (Page 79)

Chapter 11
Troubleshooting
Problem Possible cause Solution
No audio, no video, OLED-Display
lit Faulty wiring Check wiring and connections
Faulty LNB Exchange LNB
Wrong Tuner setting Review settings (see Punkt
7.1
DVB-S2 Tuner-Configuration on
page 52
)
Dish aligned incorrectly Realign dish
Beamlike blackouts in the video Heavy rain or snow Remove snow from dish
Dish aligned incorrectly Realign dish
Dish is too small Install larger dish
An obstacle between dish and satel-
lite (e.g. house or tree) Reposition dish so it has a clear
“view” towards the satellite
No reception on a channel that was
working before Dish aligned incorrectly or faulty Check dish
Channel is transmitted in a new slot Start service scan (see chapter 11)
The transmission of the channel
was terminated
————
You cannot record anything any-
more Hard disk is full Delete no longer needed recordings
Remote control is not working Batteries are inserted incorrectly Remove batteries and check polar-
ity
Batteries are empty Insert new batteries
Wrong remote control mode
(Dream-Mode, TV-Mode)
Press Dream-Mode or TV-Mode
button
Software is not reacting Reboot Dreambox
Dreambox does not react Dreambox is locked up Reboot Dreambox
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