Troubleshooting – Digiframe DF-SC5701 User Manual
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With one hand holding the product, insert the sensor cleaning
swab into the feeding slot and align it to the sensor cleaning
swab icon with the other hand as indicated.
Slide the sensor cleaning swab to the left end and then to the
right end of the feeding slot as indicated.
Remove the sensor cleaning swab.
Repeat step 3 to step 5 for five or six times consecutively.
Remove the sensor cleaning swab, store it in a safe place and
protect it from dust.
9. Troubleshooting
9.1 Frequently asked questions
Question: There are strange lines on the scanned image,
or the image is not clear.
Answer: Check the following:
Are there scratches on the original, or is the original clean?
Remove any stains or dust from the original before scanning.
Has the scanner been used for a long period of time without
cleaning and calibration? Follow the instructions for "Cleaning
the Scanner" and "Calibrating the Scanner", and then try
again.
Question: The original gets stuck halfway in the feeding
slot.
Answer: Press the FUNCTION button. The scanner will back
out the original so you can remove the jammed original from
the output slot.