Cortelco 2750 User Manual

Page 35

5.2.15

Transfer Directly to Voice Mail

While listening to the Auto Attendant OGM, the caller may dial “8” followed by the desired extension
number to transfer directly into that extension's voice mail. This presumes that the extension is a 2750
with the Answering System turned on.

5.2.16

Repeating the Main Menu and Messages

While listening to an Auto Attendant OGM, the caller may dial “9” to repeat the main menu. AA OGM
2 – 8 messages can be repeated by dialing the number of the message.

5.2.17

Summary of Auto Attendant Actions

The following table summarizes the possible digits the caller might press during an Auto Attendant
message, along with the associated Auto Attendant response.

Caller Dials

Auto Attendant Response

Notes

01 through 16

The AA will transfer the call to the
corresponding extension

The AA will play the Zero-Out OGM,
or perform whatever Zero-Out Action
has been programmed

30 through 38

The AA will ring all the other
extensions with the corresponding
distinctive ring

The AA will play its Ans OGM, then
allow the caller to leave a message at
the Auto Attendant

8 followed by 01-16

The AA will transfer the call directly
into the Voice Mail without first ringing
the extension

Requires that the extension be a
2750 unit to record message.

1 through 8

The AA will play the Corresponding
AA OGM

Also used to replay OGM

The AA will repeat the main Menu

5.3

Voicemail

The 2750 supports two types of Voice Mail/Voice Answering - external Voice Mail service from the
telephone company and the internal Answering System. See Section 4.2 for external Voice Mail. This
section deals with the internal Voice Mail system. This system allows up to 60 minutes of incoming
and out going messages.