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Compaq 2000 User Manual

Page 65

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6-4 Compaq 2000 Series UPS Operation and Reference Guide

Table 6-2
Troubleshooting Guide (After Start)

continued

Symptom

Possible Cause

Suggested Action

UPS
frequently
switches
between
utility and
battery power

Utility power variations

The utility voltage is frequently
outside the UPS operating range.
Update the configuration.

Contact a qualified electrician to
make sure that utility power is
suitable for the UPS.

LED 11 is red
(Load Level)

Protected devices are exceeding
the UPS power rating

Remove one or more devices to
reduce the power requirements.

Make sure that devices are not
defective.

LED 9 is red
(Battery
Charge)

Low battery voltage

If the UPS is supplying battery
power, save current work and
shut down the system. Allow the
batteries to charge.

If the UPS is supplying utility
power, no user intervention is
required. Allow the batteries to
charge.

Insufficient
warning of
low batteries

Battery service required

Allow batteries to charge for 24
hours, then initiate self-test. If
LED 10 is red, replace batteries.

Shutdown Delay configuration
inappropriate

Update the Shutdown Delay
from 5-seconds to 3-minutes.

Use Compaq Power
Management Software to specify
a suitable delay.

LED 10 is red
(Battery
Service)

Potential battery failure detected

Allow batteries to charge for 24
hours, then initiate self-test. If
LED 10 is red, replace batteries.

New batteries improperly
connected

Check connections.

continued