Technical support – Solvline SG-2xxx Series User Manual
Page 9
SerialGate User Guide
9
Technical Support
The customers can get a technical support from SystemBase by following methods:
Please visit our websi
and go to ‘Technical Products Info.’ menu. There
you can read FAQs and
the customers can post an inquiries from the ‘Technical Support’ menu.
Lastly, you can call us at the customer center for immediate support. Our technical support team
will kindly help you get over with the problem.
The number is +82-2-855-0501 (Extension number 1). Do not forget to dial the extension number
after getting a welcome message.
The office hour is from 09:00 AM to 06:00 PM KST, Monday to Friday. We are closed on Saturday,
Sunday and national holidays.