Backing up your data, Technical support, How to reach us – SilentKnight 5670 IntelliKnight Facility Management Software User Manual
Page 6: Backing up your data technical support

5670 Silent Knight Software Suite
2
P/N 151241-L8
(not available during beta testing). The help screens describe each data entry area on
the view and explain how to select options.
Backing Up Your Data
Protect your valuable data by frequently backing up files using the backup tool of your
choice. Files with extensions.[Panel Type]History and .[Panel Type]Detector contain
your data. For example, a file with the extension .5808History contains the history
information from a 5808 panel. Back up these files whenever you make changes. (See
Table 1 on page 10 for more information about types of files and extensions.).
Technical Support
Silent Knight provides 7/24 technical support from our Web site at
www.silentknight.com. Print installation and operations manuals, get answers to
frequently asked questions, download the latest software revisions, e-mail questions to
technical support are just a few of the things you can do on our Web site. Silent Knight
also offers free technical support.
How to Reach Us
Web site:
www.silentknight.com
Technical support:
Monday - Friday, 8:00 AM to 5:00 PM CST
800-446-6444