beautypg.com

Flowchart 2.20 - no network or modem connection – Compaq 1500 User Manual

Page 63

background image

2–30

Maintenance and Service Guide

Troubleshooting

Flowchart 2.20 - No Network or Modem Connection

Y

Disconnect all

power from

the notebook

and open.

No network

or modem

connection.

N

Done

Digital

line?

Network

or modem jack

active?

Replace jack or

have jack

activated.

Connect

to nondigital

line.

NIC/modem

configured in OS?

Reload

drivers and

reconfigure.

Reseat

NIC/modem

(if applicable).

Replace

NIC/modem

(if applicable).

Replace

system

board.

OK?

OK?

Done

N

N

N

N

Y

Y

Y

Y

279372-001.book Page 30 Friday, July 19, 2002 11:50 AM