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Hardware requirements, Interactions and restrictions, Interactions – Cisco OL-18613-01 User Manual

Page 4: Call forward all, Park reversion

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19-4

Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition

OL-18613-01

Chapter 19 Do Not Disturb

Interactions and Restrictions

Hardware Requirements

The following Cisco Unified IP Phones support the Do Not Disturb feature:

Cisco Unified IP Phones that run SCCP and SIP: 7906G, 7911G, 7931G, 7941G-GE, 7942G, 7945G,
7961G-GE, 7962G, 7965G, 7970G, 7971G-GE, 7975

Cisco Unified IP Phones that run SCCP: 7940, 7960

Note

Cisco Unified IP Phones 7940 and 7960 that are running SIP use their own backwards-compatible
implementation of Do Not Disturb, which you configure on the SIP Profile window.

Interactions and Restrictions

See the following sections for information on interactions and restrictions:

Interactions, page 19-4

Restrictions, page 19-6

Interactions

The following sections describe how the Do Not Disturb feature interacts with Cisco Unified
Communications Manager applications and call processing:

Park Reversion, page 19-4

Pickup, page 19-5

Hold Reversion and Intercom, page 19-5

MLPP and CER, page 19-5

Callback, page 19-5

Pickup Notification, page 19-5

Hunt List, page 19-5

Extension Mobility, page 19-6

Call Forward All

On Cisco Unified IP Phones, the text message that indicates that the Do Not Disturb (DND) feature is
active takes priority over the text message that indicates that the user has new voicemail messages, which
allows the user to know when DND is active. However, the text message that indicates that the Call
Forward All feature is active has a higher priority than DND.

Park Reversion

For locally parked calls, Park Reversion overrides DND (both options). If Phone A is on DND and
parked a call, the park reversion to Phone A will occur normally and will ring Phone A.