System administration, The cg 2400 system and your pc, The call progress window – Cygnion CG 2400 User Manual
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Chapter
5
System
Administration
The CG 2400 System and
Your PC
Three basic areas of CG 2400 system administration
are performed primarily from the PC:
•
Monitoring and controlling calls from the Call
Progress window.
•
Using the Call Log window to view call histories.
•
Maintaining the contacts database on the
Contacts window.
The Call Progress Window
From the Call Progress window, you can view or
monitor all current call activity as well as control
various call functions, including:
•
Placing a call
•
Transferring a call
•
Making a conference call
•
Rejecting a call
•
Cancelling any call operation
•
Listening to someone leaving a voicemail
message