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Diagnostic charts (cont.) – Carrier 38GXC User Manual

Page 18

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18

DIAGNOSTIC CHARTS (CONT.)

Reset main power and

restart system using remote.

Problem persists?

No further action is

required

No

Yes

Measure Volts DC on
outdoor TB between S & N.

Ok? **

Yes

Check the wires (type) and
connections between
Indoor and outdoor units

*

No

Fix connection or

replace wiring

No

Yes

Replace outdoor board.

* Thermostat wires cannot be used. Wires should be connected

communication error.

** There is 3 minutes to make the measurement before the diagnostic light comes back on.

Measure Volts DC on
indoor TB between S & N.

Ok? **

No

Replace indoor board.

Recheck wiring and

connections

Notes:

Before measuring the Volts DC on outdoor TB,
disconnect the field wire on terminal S.

Before measuring the Volts DC on Indoor TB,
disconnect the field wire on terminal S.

Have the red probe of the meter on terminal S
and the black probe on terminal N. Reconnect
wiring when measurements are complete.

Reset circuit breaker. Is
problem fixed?

Problem fixed

Yes

Yes

No

Reset main power and

restart system using remote.

Problem persists?

No further action is

required

No

Yes

Measure Volts DC on
outdoor TB between S & N.

Ok? **

Yes

Check the wires (type) and
connections between
Indoor and outdoor units

*

No

Fix connection or

replace wiring

No

Yes

Replace outdoor board.

per connection diagrams. Failure to do that will result in a

Polarity needs to be maintained between indoor and outdoor units

Measure Volts DC on
indoor TB between S & N.

Ok? **

No

Replace indoor board.

Recheck wiring and

connections

Notes:

Before measuring the Volts DC on outdoor TB,
disconnect the field wire on terminal S.

Before measuring the Volts DC on Indoor TB,
disconnect the field wire on terminal S.

Have the red probe of the meter on terminal S
and the black probe on terminal N. Reconnect
wiring when measurements are complete.

Reset circuit breaker. Is
problem fixed?

Problem fixed

Yes

Yes

No

A09362

Fig. 30 – Communication Error

Reset main power and

restart system using remote.

Problem persists?

Check sensor resistance.

Appendix A4

No further action is

required

No

Yes

Check input and output

on indoor or outdoor board.

Yes

Check sensor connector

at ID or OD board

Connection good?

No

Fix connection

Yes

No

Replace board

No

Replace sensor

Double check connection,
for corrosion or high
resistance.

Yes

Reset main power and

restart system using remote.

Problem persists?

Check sensor resistance.

Appendix A4

No further action is

required

No

Yes

Check input and output

on indoor or outdoor board.

Yes

Check sensor connector

at ID or OD board

Connection good?

No

Fix connection

Yes

No

Replace board

No

Replace sensor

Double check connection,
for corrosion or high
resistance.

Yes

A09363

Fig. 31 – Temperature Sensor

38/

40GX

C

(Q

)

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