Before calling for service – Kenmore 911.94752 User Manual
Page 34
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BEFORE CALLING FOR SERVICE
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Oven rack does not
slide easily.
Racks were left in
the oven during a
seif-clean cycle,
Wipe the racks down
with vegetable oil
Surface units will
not maintain a rolling
boil or cooking Is not
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improper cookware
being used
Use pans which are flat
and match the diameter of
the surface unit selected.
Oven temperature
seems inaccurate.
Oven control calibration
See the temperature
adjustment instructions
following this section.
Oven will not
unlock.
Clean cycle is not
finished
Oven temperature must
drop below the lock
temperature before the
door will unlock
Oven light does
not work.
a. Light switch in off
position
b. Oven light bulb loose
or burned out.
a. Check oven light switch
on the control panel,
b. Check the oven
light bulb,
Oven smokes.
a. Dirty oven,-
b. improper use of
aluminum foil.
c. Broiler pan containing
grease left in the oven
a. Check for heavy
spillover.
b. Use of foil not
recommended
c. Clean pan and grid
after each use
Oven emits odor.
a. Oven insulation may
emit odor during the
first few usages,-
b. Failure to wipe out
excess soil.
a. Put oven through
self-clean cycle to
speed up process of
odor “wearing out."
b. Wipe excess soil off
before using oven.
Oven door
accidentally locked
while baking.
Do not force the lock
handle. Temperatures
above the locking
temperature will prevent
the lock handle from
sliding to the unlock
position
Turn the control knob to
the off position. Allow
the oven to coo! until the
temperature inside
drops below the lock
temperature and the
handle slides easily
Cleaning results
were poor.
a. Over) was heavily
soiled
b. Clean cycle interrupted
34
a. Heavy spillovers
should be cleaned
before the cycle is set,
- b. Allow the oven to clean
its full cycle.