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Troubleshooting, Troubleshooting -23, Warning – Kenmore 116.28014 User Manual

Page 22

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TROUBLESHOOTING

Review this iable to find do-it-yourself solutions for minor performance problems. Any other
service needed, should be performed by a Sears or other qualified service agent.

warning

Always turn off and unplug vacuum cleaner before performing maintenance to the
vacuum cleaner. Failure to do so could result in electrical shock or personal
injury.

PROBLEM

Vaeiium cleaner won’t

start

POSSIBLE CAUSE

1. Unplugged at wall outlet,

2. Tripped circuit breaksr/blown

fuseai household service panel

3. Loose hose electrical

connections.

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P OSSJBL E SOLUTiO N

1. Plug in firmly, press ON/OFF switch.

2. Reset circuit breaker or replace fuse.

3. Reconnect hose ends.

Poor job of dirt
pick-up.

1. Fui! or clogged dust bag
2* Clogged airflow passages.
3. Dirty filters.
4. Wrong pile height setting.
5. Wrong power level selected.
6. Hole in hose

7. Worn PowerMale agitator.
8. Worn or broken belt.
9. Dirty agitator or end caps.

10. Canister hood open.
11. Tripped overload protector in

PowerMate.

1

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2. Clear alrllow passages
3. Change fillers.
4. Adjust setting.
5. Adjust control,
B, Replace hose
7. Change agitator.

B & 8. See BELT CHANGING AND

AGITATOR CLEANING

10. Close and latch hood.
11. Remove any items that may be

caught or jammed, then reset If
vacuum cleaner starts and stops
again, dean agitator and end caps,
then reset.

Vacuum cieaner starts
but shuts off.

1. Hose or hood electrical

connections.,

2. Tripped overload protector in

PowerMale.

3. Tripped thermal protector

in canister

1, Check connections, reconnect hose

ends.

2. Remove any items that may be

caught or jammed, then reset If
vacuum cieaner starts and stops
agairr, clean agitator and end caps,
then reset
Sea PERFORMANCE FEATURES -
'Thermal Protector,"

3.

PowerMate will not
run when attached.

1. PowerMate connections

unplugged,

2. Worn or broken belt.

3. Dirty agitator or and caps.

4. Tripped overload protector in

PowerMate.

5. Vacuum cleaner in BARE

FLOOR moda.

1. Plug in firmly

2 & 3. See BELT CHANGING AND

AGITATOR CLEANING,

4. Remove any items that may be

caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset

5. Press CARPET/BARE FLOOR

button to change to CARPET mode.

22

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