GE CGS990SETSS - Manual (Page 49)

Before you call for service^
©
Troubleshooting Tips
Save time and moneyl Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Top burners do not light
or do not burn evenly.
(The front right burner is
designed to have slightly
smaller flames between
the 6 and 9 o’clock
positions. This is normal.)
Plug on range is not completely
inserted in the electrical outlet. Make sure electrical plug is plugged into a live, properly
grounded outlet.
Burner slits on the side of the
burner may be clogged. Remove the burners and clean them. Check the
electrode area for burned-on food or grease. See
the Care and cleaning of the range section.
Improper burner assembly. Make sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
Burner flames very
large or yellow Improper air to gas ratio. If range is connected to LP gas, contact the person
who installed your range or made the conversion.
Surface burners light
but oven does not
The oven gas shut-off valve
may have accidentally been
moved during cleaning or
moving.
To check the oven gas shut-off valve, pull unit forward
to have access to range back. Look for the gas shut-off
lever at the lower back section of the range.
Control signals after
entering cooking time
or start time You forgot to enter a bake • Touch the Bake pad and desired temperature
temperature or cleaning time. or the Self Clean pad and desired clean time.
Food does not bake or
roast properly in the
upper or lower oven Oven controls improperly set. • See the Using the upper oven or Using the lower oven section.
Rack position is incorrect. • See the Using the upper oven or Using the lower oven section.
Incorrect cookware or cookware • See the Using the upper oven or Using the lower oven section,
of improper size being used.
Oven thermostat needs • See the Adjust the lower and upper oven thermostat—Do it
adjustment. yourself! section.
Clock not set correctly. • See the Using the clock and timer section.
Aluminum foil used improperly • See the Care and cleaning of the range section,
in the oven.
Oven bottom not securely • See the Installation of the range section,
seated in position.
Burners do not light Gas/Control Lockout feature • Allow the range to cool down and touch and hold the
is activated. Gas/Control Lockout pad (on some models) for 3 seconds
until the display shows LOC OFF.
Plug on range is not • Make sure electrical plug is plugged into a live, properly
completely inserted in the grounded outlet,
electrical outlet.
Gas supply not connected • See the Installation Instructions that came with your
or turned on. range.
4 9