Buffalo Filter Porta PlumeSafe 604 - Manual (Page 14)

BUFFALO FILTER®
Porta PlumeSafe® 604 Smoke Evacuation System – Rev B
Page 13 of 14
4.1 Equipment Return
For the quickest response to your service needs, please follow these procedures:
Step 1: Write down model and the serial number of the PlumeSafe Smoke Evacuation System.
Step 2: Call Customer Service at the toll free or local number listed and describe the problem.
Step 3: If the problem cannot be resolved over the phone and the equipment must be returned for repair,
you must obtain a “Retu rn Goods Authorization” (R.G.A.) num ber from Customer Service before
returning the system.
Step 4: If you have the original packing for your PlumeSafe Smoke Evacuation S ystem, use it to
properly return your unit. If you d o not have the o riginal packing material, ask Customer Service for
advice on how to pack the unit for return shipment.
Step 5: Freight for all returned goods should be prepaid by the shipper.
Return to:
BUFFALO FILTER
5900 Genesee Street
Lancaster, NY 14086, USA
Attn: Technical Services
R.G.A. Number ____________________
4.2 Ordering Information
To reorder, obtain replacement parts or to return a unit for service, call Customer Service at:
800-343-2324 OR
(716) 835-7000
or contact your authorized BUFFALO FILTER Distributor/Representative.
BUFFALO FILTER PlumeSafe Smoke Evacuation System versions available:
• 120 VAC 50/60 Hz
• 220 VAC 50/60 Hz
Available accessories:
• ViroSafe Filters
• Suction Canister
• Remote Switch Activator
• Hoses & Tubing
• Reducer Fittings
• Electrosurgical Pencil Adapters
Customer Service
Section 4.0