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2010_10_11.pdf, Troubleshooting, Symptom potential solution – Braeburn 2010 User Manual

Page 6

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10

11

TROUBLESHOOTING

6

cont.

SYMPTOM

POTENTIAL SOLUTION

Verify your program setpoint time entries. The heating and

cooling programs utilize the same setpoint times, but have

individual setpoint temperatures for the

MORN, DAY, EVE and

NIGHT setpoints. See Setting Your Energy Saving Program

section of this manual.
Thermostat program has been temporarily overridden and

program indicator is flashing in the display. Wait till next setpoint

and the temporary override will expire or change setpoint

temperature to desired comfort level.
Thermostat program is in Extended Hold (Vacation) Mode and

HOLD and TEMP is showing in display. Press HOLD or RETURN

button to release permanent hold and return the thermostat to

normal program operation.

Thermostat will not
follow program
setpoints.

Check current time of day, day of week program settings. Make

sure to verify

AM/PM indicator is accurately displaying desired

time settings. See Setting Current Time of Day and Day of Week

section of this manual.
Check to see if

OFF is shown in display. This indicates that the

system is turned off at the thermostat. Move the system selector

switch to the

HEAT or COOL position. After the compressor short

cycle protection 5-minute period expires the system should start

within several seconds.

OFF is shown in
thermostat display
and heating or
cooling system will
not start.

This indicates that the system is turned off at the thermostat.

The thermostat must be in

HEAT or COOL modes of operation to

control the heating or cooling system. Move the system selector

switch to the

HEAT or COOL position.

Thermostat display
is blank.

It is possible that the batteries are drained and not providing

power for the thermostat to control the system. Replace

batteries immediately to maintain proper system operation. See

Low Battery Detection and Replacement section of this manual.

If you replace the batteries and the display does not appear, call

a professional service technician to verify thermostat and

system performance.

Thermostat will not
allow me to program
a setpoint
temperature higher
than 90˚ F (32˚ C).

This is above the normal thermostat temperature setting range

of 45˚ to 90˚ F (7˚ to 32˚ C).

Thermostat will not
allow me to program
a set point
temperature lower
than 45˚ F (7˚ C).

This is below the normal thermostat temperature setting range

of 45˚ to 90˚ F (7˚ to 32˚ C).

Fan continues to
run all the time
whether the system
is on or off.

Check that the fan control switch is in the

AUTO position. This

will allow the fan to run only when the heating or cooling system

is turned on and running.
Check thermostat wiring to make sure that the fan control

wiring is connected to the correct terminals on the wiring

terminal block. See Installation and Wiring Diagrams sections of

this manual.

The room is too
warm or too cold.

See Review Set Temperature section of this manual to verify the

current set point and make any modifications that are necessary.

LO is shown in the
thermostat display
where the room
temperature is
normally displayed.

HI is shown in the
thermostat display
where the room
temperature is
normally displayed.

The temperature sensed by the thermostat is higher than the

90˚ F (32˚ C) upper limit of the thermostats display range.

The display will return to normal after the sensed temperature

lowers within the 45˚ to 90˚ F (7˚ to 32˚ C) display range. Turn on

the cooling system or use other methods to lower the

temperature accordingly.
This condition could occur from the system being turned off

during an exceptionally warm period or upon installation when

the thermostat has been stored for a long period of time in a

warm vehicle or location prior to being installed. The thermostat

is equipped with a mechanical high temperature safety switch

that will turn off the thermostat should the temperature exceed

99˚ F (37˚ C) in the heat mode.

TROUBLESHOOTING

6

cont.

SYMPTOM

POTENTIAL SOLUTION

The temperature sensed by the thermostat is lower than the

45˚ F (7˚ C) lower limit of the thermostats display range.

The display will return to normal after the sensed temperature

rises within the 45˚ to 90˚ F (7˚ to 32˚ C) display range. If the

temperature in the controlled space seems to be normal, wait

for the thermostat to acclimate to the correct room temperature.

If the room seems to be colder than usual, turn on the heating

system to raise the temperature as needed for comfort within

the room.
This condition could occur from the system being turned off

during a cold weather period or upon installation when the

thermostat has been stored for a long period of time in a cold

vehicle or location prior to being installed. The thermostat

should be allowed to warm up prior to installation to allow

proper heating control once installed.