Kofax Document Exchange Server 2.0 - Manual (Page 11)

Kofax Document Exchange Server Installation Guide for JBoss
Kofax, Inc. 7
Workaround: Configure the VM as a dual virtual processor system. If the problem continues, set
the BIOS of the host computer to turn off hyperthreading.
Security Settings for Browsers
If a browser is set to the highest security setting, Kofax Administration Console and Kofax
Document Exchange may not work correctly. These applications depend on JavaScript, and they
must be able to communicate with the server. Therefore, make Kofax Administration Console,
Kofax Document Exchange, and their Help systems trusted sites and enable JavaScript and
cookies.
Text Resizing in Browsers
Panels and scroll bars are not resized automatically when the text size changes. This can cause
enlarged text to appear outside the borders of a panel. It can affect automatic scrolling, such as
when you drag a document to the bottom of a Destination panel to scroll down the list of
destinations. To cause resizing, use the browser’s Refresh command so the panels and scroll bars
are resized to fit the text.
Installation Notes for 64-Bit Computers
If you are installing Kofax Document Exchange Server on a 64-bit computer, note the following
additional requirements.
Kofax Document Exchange Server supports the AMD64 instruction set and architecture on the
Windows operating system. Intel Itanium processors are not supported.
The C:\Program Files (x86) folder is still required for some components of Kofax Document
Exchange Server. To support these components, the Installer does the following:
„
Bonjour is installed in both C:\Program Files and C:\Program Files (x86). A Bonjour
subfolder is created in each folder.
„
VRS and PostgreSQL are installed in C:\Program Files (x86). The PostgreSQL database is
installed on the C drive even if Kofax Document Exchange Server is installed on another
local drive. There must be sufficient space on the C drive to accommodate the database.
Refer to Requirement for Free Hard Drive Space on page 5 for more information.
„
All other files are installed in the installation path you specified.
Precautions Before Upgrading
Services Running before Upgrading
Make sure that OpenLDAP-slapd and PostgreSQL Database Server, which are used by Kofax
Document Exchange Server, are running before you perform the upgrade. If one of those services
is shut down early during the upgrade, the Installer may be unable to roll back the installation to
the previous state.
Workflow Processes
Make sure that all workflow processes are in completed state before upgrading. Paused and
terminated workflows must be processed before an upgrade, because the pause and resume
options have been discontinued to support clustering in Kofax Document Exchange Server 2.0.