Kofax Communication Server 10.0.0 - Manual (Page 7)

TC/VoiceAccess Version 3.09.00 User Manual
© Copyright Kofax. All information is subject to change without notice. 7
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speech profiles
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speech profiles Help
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For all two digit menu options, instead of entering the complete command (e. g. enter 7 6 to delete a
message), you can enter the first digit only, followed by the help button
The system will read you a list of all available commands that begin with the first digit. Now you can
choose the second digit.
Note: At this point only type the second key of the command. If you type in 7 6 the system cannot
recognize the command tells you that the command is invalid.
3.2 L EAVING V OICE M AIL
If you call somebo dy else’s extension (connected to KCS Voice Access) and your call is not answered,
you will be prompted to leave a message or in case the attendant is activated, to contact the operator.
At first the system plays the welcome prompt. This can be either a personal prompt for internal or for
external calls, prerecorded by the mailbox owner. If no personal prompt has been recorded, the
system’s default welcome prompt is played.
(See section Greeting for a detailed explanation of welcome prompts).