Kofax Communication Server 10.0.0 User Manual

Page 13

Environment Guide

Version 10.00.00

Hyper-V feature (hardware virtualization mode) is only supported with Windows Server 2008 R2 host (or

later).

Windows Server Core installation variant is NOT supported.

64-bit versions of Windows Server: See section Restrictions for 64-Bit Versions of Windows Server.

KCS Client Applications

Not supported, except TCfW Communication Server Client.

Unsupported Link Components

KCS Exchange Address Templates

Unsupported Server Components

TC/LANPRT

TC/JUKEBOX

TC/MA

4.2.2

Support for 64-Bit Versions of Windows Server

General

Starting with Windows Server 2008, KCS supports 64-bit versions. The KCS applications run in the x32

subsystem on the x64 Platform. This means that the file-system and registry paths of the default

installations are slightly different than those on an x32 system

– according to Windows conventions of x32

applications running on x64. The following table shows the differences on the KCS supported platforms

(English systems):

Windows
Platform

XP, Vista, 7
x32 Version

Windows 7
x64 version

2008
x32 Version

2012+R2, 2008+R2
x64 Version

KCS Client
Apps file path

C:\Program
Files\TOPCALL

C:\Program Files
(x86)\TOPCALL

C:\Program
Files\TOPCALL

C:\Program Files
(x86)\TOPCALL

KCS (server +
link) file paths

C:\TCOSS
C:\TOPCALL

Registry path

HKLM\Software\
TOPCALL

HKLM\Software\
Wow6432Node\
TOPCALL

HKLM\Software\
TOPCALL

HKLM\Software\
Wow6432Node\
TOPCALL

KCS Printer Driver

The KCS Printer Driver is available as x32 and as x64 version. Depending on the platform, the respective

version is installed automatically.

KCS Performance Counters

If you use Performance Counters on Windows Server 64-bit version, you will have to start the service
“Performance Counter DLL Host” and set it to start automatically. See section 8.2 KCS Performance
Counters for details.

The tool TC/PerfLog supports only Mode-0 on Windows Server 64-bit version. For details see the
TC/PerfLog Technical Manual.